Help & Troubleshooting · Solved
By Joon · · 35 votes · 8 comments · 1470 views
Click 'Connect Tradovate', land on Tradovate page, log in with demo creds, redirected back to Copygram and… still says 'Not connected'. Tried Chrome + Firefox.
Switched to MT4 Standard, EA installed, all good. Cheers.
Score: 7
Daily-loss kill switch isn't in Copygram yet. I use my prop firm's daily DD as the hard stop and a 0.5% per-trade cap to make sure I can't blow it in one signal.
Score: 13
This was me last week. Re-pair the Telegram session — the token expired silently and the channels list endpoint just times out instead of erroring.
Score: 14
MT4 Hosted only works with the broker servers in our dropdown. FTMO needs MT4 Standard + the EA file. Walk-through in setup-guides.
Score: 22
Yep, re-pairing did it. Why does it not error properly though?
Score: 4
Open a ticket from the support widget with your room ID — Tradovate token refresh is something we're tracking. Logs help us narrow it down.
Score: 19
Confirmed, it was the wrong server name. Marking solved.
Score: 8
This was me last week. Re-pair the Telegram session — the token expired silently and the channels list endpoint just times out instead of erroring.
Score: 14